Executive Summary
I am an Entrepreneur & Human Capital Leader with extensive experience in Talent Acquisition, Talent Management, Career Development & Coaching, Assessments, Operations, Strategic Planning, Management and SaaS Customer Success. Below represents my proven track record in roles of increased responsibility including leadership of people, functions, a Fortune 100 & 500 customer base and contracts. I am an action oriented executive focused on creating plans that deliver results.
EXPERTISE
HR Leadership
Talent Management / Talent Acquisition
Talent Development / Succession Planning
Behavioral Assessments / Consulting
Executive Profiling / Coaching
Budget / Forecasting
Public Speaking / Events
Customer Success
KEY ACTIVITIES & ACHIEVEMENTS
Talent Acquisition, Management & Development:
Strategic organizational talent design in various environments (Global, Domestic, Public, Private, VC, PE & SaaS). Industry experience includes software, manufacturing, information security, professional services, consulting, consumer goods and both B2B | B2C
Focused work with senior executives, organizational leaders and professional individuals on career development, professional profiling and legacy coaching.
Managed the planning, forecasting and execution of talent acquisition budgets north of $10 million annually.
Implemented innovative technologies like HireVue, Predictive Index Talent Management, TalVista inclusion software platforms resulting in reducing search cycle time and cost per hire while streamlining the evaluation process and increased quality applicant flow
Built and delivered behavioral assessment training and development programs focused on communication, authentic leadership and personal fulfillment.
Customer Success:
Metrics & KPI Mindset:
Net Promoter Scores (NPS), Emotional Promoter Score (EPS)
Delivered key SaaS KPIs that include 135% Gross ARR, 95% Net ARR and NPS of 45.
200% YoY product adoption growth and 172% increase in YoY multi-year renewals.
Industry Experience:
Professional Services / Consumer Goods & Manufacturing / Hi-Tech / SaaS / Staffing / Healthcare
Personal:
Originally from the Berkshires of Massachusetts, now reside on the South Shore of Boston with his 3 boys, William, Peter & Thomas
An avid skier, golfer, coach of youth sports, community involvement and church activities
Boston Marathon – 2003, 2009, 2013
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“Do What You Love, Love What You Do”